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It's no secret that for many, the motive for learning English is the upcoming vacation trip abroad. To make the rest complete, you need to have time to try everything: feel the local flavor, eat at a local cafe, wander around the local market, chat with the locals, after all. For many, such a routine turns out to be a nightmare due to one small obstacle: insufficiently formed skills to conduct everyday conversation in a foreign language. Even a hotel stay sometimes becomes spoiled due to misunderstandings with foreign staff.
Let's first try to remove these difficulties, starting with check-in at the hotel and ending with check-out. In our mini-phrasebook you will find your holiday in terms of hotel communication.
- I would like to check in.
- What is the check-out time?
- Do you have a reservation?
- Sorry, I don’t have your name in my computer.
- Could you spell your name, please?
- Can I have your passport, please?
- Is the room reserved on the Visa card?
- How are going to pay?
- I need to fill out a registration card.
- Breakfast is served from 8.30 to 11.30.
- Do you need any help with the bags?
- The shower/ telephone/ TV in my room is broken.
- Could you please have the shower repaired?
- I think there is a mistake in the bill.
- I didn’t order any spa services.
- I never ordered room service.
- Could I speak to the supervisor, please?
- How long will this take?
- If you’ll have a seat, I’ll see if I can get the manager for you.
And, of course, do not forget about the elementary forms and norms of politeness.
- Can you hold one moment? = Could you excuse me for a second?
- May I help you? = Can I help you? = How can I help you? = Do you need any help?
- Could you give me some information?
- That’s a good idea.
- Could I get/ have..?
