Scenarios and phrases for talking on the phone

Hello?

Thank you for calling ____. ____ speaking. How can I help you?

Thank you for calling _____. ______ speaks to you. How can I help?

doctor's office.

Doctor's office.

Hi, George. It's Lisa calling.

Hello, this is Julie Madison calling.

Hello, this is Julie Madison calling.

Hi, it's Gerry from the dentist's office here.

Hi, this is Gerry from Dentistry.

This is she.

This is what she says.

speaking.

It's me

Is Fred at home?

Is Jackson there, please?

Is Jackson at home?

Can I talk to your sister?

May I speak to your sister?

May I speak with Mr. Green, please?

May I speak to Mr Green, please?

Would the doctor be in/available?

May I speak to the doctor?

Give me a sec. I will call him.

Hang on one second.

Wait a second.

Please hold and I'll put you through to his office.

Please wait and I will connect you to his office.

One moment please.

A moment please.

All of our operators are busy at this time. Please hold for the next available person.

At the moment all our operators are busy. Please wait for an answer.

Could you repeat that?

Would you mind spelling that for me?

Could you spell it out?

Could you speak up a little please?

Could you speak louder?

Can you speak a little slower please. My English isn't very strong.

Could you speak more slowly? I don't speak English very well.

Can you call me back? I think we have a bad connection.

You won't call back? We seem to have a bad connection.

Can you please hold for a minute? I have another call.

Would you wait a minute? They call me.

Sammy is not at home. And who is calling?

I'm sorry, Lisa's not here at the moment. Can I ask who's calling?

Sorry, Lisa isn't home right now. May I know who is calling?

I'm afraid he's stepped out. Would you like to leave a message?

I'm afraid he's gone. Don't want to leave a message?

He's on lunch right now. Who's calling please?

He's at lunch now. And who asks him?

He's busy right now. Can you call again later?

He is busy now. Could you call back later?

I'll let him know you called.

I'll let him know you called.

I'll make sure she gets the message.

Rest assured, I will pass on your message to him.

Could you tell him that his wife is calling.

No, that's okay, I'll call back later.

It's OK. I'll call back later.

Yes, it's James from ____ here. When do you expect her back in the office?

James is calling from _____. When will she return to work?

Thanks, could you ask him to call Brian when he gets in?

Thank you. Why don't you ask him to call Brian back when he gets back?

thanks. My number is 222-3456, extension 12.

Thank you. My number is 222-3456, extension 12.

Okay, I wrote everything down.

Let me repeat that just to make sure.

I will repeat to make sure.

Did you say 555 Charles St.?

Did you say 555 Charles Street?

You said your name was John, right?

Did you say your name is John?

I'll make sure he gets the message.

I will give him a message.

Hello, you have reached 222-6789. Please leave a detailed message after the beep. Thank you.

Hey, this is Elizabeth. I'm sorry I'm not available to take your call at this time. Leave me a message and I'll get back to you as soon as I can.

Hi, this is Elizabeth. I'm sorry I can't take your call right now. Leave a message and I'll call you back as soon as I can.

Thank you for calling Mindin's office. Our hours are 9am-5pm, Monday-Friday. Please call back during these hours, or leave a message after the tone. If this is an emergency please call the hospital at 503-7896.

Thank you for calling Dr. Mindin's office. Our hours of operation are from 9 am to 5 pm Monday through Friday. Please call back at this time or leave a message after the beep. If you have an emergency, call the hospital at 503-7896.

Hey Danny. This is Alice. Call me back!

Hello, this is Ricardo calling for Luke. Could you please return my call as soon as possible. My number is 504-5689. thank you.

Hello, this is Ricardo. I need Luke. Could you call back as soon as possible? My number is 504-5689.

Hello John. This is Marina from the doctor's office calling. I just wanted to let you know that you're due for a check-up this month. Please give us a ring/buzz whenever it's convenient.

Hello John. Marina is calling you from the clinic. I wanted to let you know that you need to have a check-up this month. Please call back at your convenience.

Well, it's time for me to run. Let's chat somehow.

Thanks for calling. Bye for now.

Thank you for the call. Till.

I have to let you go now.

Well, it's time for you to go.

I have another call coming through. I better run.

I have another call. I ran.

I'm afraid that's my other line.

I have a second line.

I'll talk to you again soon. Bye.

We'll chat soon. Till.

[tu'ɑːn(t)sə]

answering machine

[ˈænsərɪŋ məˈʃiːn]

busy signal

[ˈbɪzi ˈsɪgn(ə)l]

to call

[tu kɔ:l]

caller

[ˈkɔ:lə]

to call back/phone back

[tu kɔ:l bæk / 'fəun bæk]

call display

[kɔ:l dis'plei]

cellular phone/cell phone

[ˈseljulə 'fəun sel ˈfəun]

cordless phone

[kɔ:dləs ˈfəun]

to dial

[tu'daɪəl]

directory/phone book

[dɪ'rekt(ə)rɪ / ˈfəun buk]

to hang up

[tu hæŋʌp]

operator

['ɔp(ə)reɪtə]

phone

[ˈfəun]

phone booth/pay phone

[ˈfəun buːð / pei ˈfəun]

international dial code

[ˌɪntə'næʃ(ə)n(ə)l 'daɪəl kəud]

to pick up

[tu pikʌp]

receiver

[rɪ'siːvə]

ring

[rɪŋ]

ringer

['rɪŋə]

phone call

[ˈfəun kɔ:l]

phone guide

[ˈfəun gaid]